A few common questions...
Are there any required products?
We require Reputation Manager for Review Responses, and Customer Voice for Review Requests. Task Manager also needs to be active in the account.
What sites do we monitor for reviews?
We can monitor multiple sites, including: Facebook, Google, Bing, Yelp, Booking.com, and TripAdvisor. We don't respond to reviews on Glassdoor.
Is there a limit of reviews we'll respond to?
Currently, there is no limit of reviews we respond to. However, if we identify an excessive number of reviews that requires additional resources, we may reach out to you to discuss the situation.